Video Courses

Course 2: Relationships Are the Heart of Coaching

IACET Accredited
0.30 CEUs 3 Training Hours

This second course will prepare you to build strong coaching relationships through self-awareness, understanding the learner, building trust, and having exploratory or initial conversations. Building relationships with those you coach is important, it is the relationship that will connect all coaching efforts.

100% Free
Time to complete
3 Hours
Provides a
Certificate of Training
Recommended for
  • Birth through 5 Coaches 
  • Prospective Coaches
  • Birth through 5 Leaders
By the End of This Course You’ll Be Able To
  • Coaches will be well-acquainted with their own beliefs and core values, and will take the steps necessary to articulate their beliefs before entering into a coaching relationship. Coaches will also understand the importance of cultural influences, and will strive to become culturally competent before beginning coaching.
  • Coaches will be well prepared for the initial conversation of a coaching relationship and will know the four-act structure that the conversation should adhere to. Coaches will also be equipped with the knowledge and tools that need to be introduced to the coachee.
  •  Coaches will understand the need for building trust in their coaching relationships, and the elements that trust is comprised of, including CPR and LEAD.
  •  Coaches will have a detailed knowledge of the five stages of change, as well as how to provide proper support during each stage.
Why It Matters
  • ​Instructional coaching is the ultimate form of professional development in improving teacher practices and ultimately child outcomes.

How it Works

  • Learn at Your Own Pace

    You don’t have to finish the course all in one sitting. In fact, we recommend you take this course a little bit at a time, incorporating what you’ve learned in the classroom.

  • Earn IACET CEUs

    In order to pass and receive IACET CEUs for this course, you will first need to complete all the lessons, then complete the end of course assessment with a score of 80% or higher.

  • Free Guided Resources

    As you go through a course, we’ll introduce you to free resources that will help you implement what you’re learning.

  • Never Learn Alone

    Have a question on what you’re learning in the course or how to use a resource? Reach out to the Cox Campus community for advice or to lend a helping hand to others.


  1. Lesson 1

    Lesson 1: Getting To Know You – The Soul-searcher’s Guide to Coaching Relationships

     Duration 33  minutes
    Inward reflection and self-discovery of core values and beliefs. Creating belief statements to guide interactions in the coaching relationship.
  2. Lesson 2

    Lesson 2: First Impressions Are Lasting Impressions – Getting Ready for the Initial Conversation

     Duration 50  minutes
    Discovering the importance of initial coaching conversations. Examining the four-act structure of how these conversations unfold.
  3. Lesson 3

    Lesson 3: Trust – The Foundation of the Coaching Experience

     Duration 43  minutes
    Why trust matters to the coaching relationship, and how it is built through effective communication, partnerships, and reliability.
  4. Lesson 4

    Lesson 4: Turning the Mirror – Understanding the Learner

     Duration 40  minutes
    Lesson Description: Supporting the coachee through the five stages of change and the implementation of new practices and teaching methods.
  5. Lesson 5

    Lesson 5: Relationships Are the Heart of Coaching - End of Course Assessment

     Duration 18  minutes
    In this lesson, you will take the end-of-course assessment. You must score 80% or higher to pass the assessment and receive your certificate of completion.

Your Facilitator

Crystal Grimes
Birth To Five Facilitator
Crystal is a Birth to 5 Family Engagement Facilitator at Rollins. She provides coaching on Cox Campus practices.

Success Stories

  • "I love the Cox Campus courses because I am able to log on at my convenience and learn a little more information to help me be a better teacher/caregiver and even a better parent."
    Infant/Toddler Teacher
  • "I enjoy learning new ways to interact with children and to help them become the best they can be and be able to succeed in life to the fullest."
  • "I have learned so much to take back to my classroom. I’m using these learning experiences to help strengthen the language of each child and I see a difference each day in the children’s language."


The Cox Campus is the digital outreach platform for the Rollins Center for Language & Literacy. Our team is composed of experienced teachers, early learning and language experts, neuroscientists, school leaders, speech language pathologists and authorities in adult learning and curriculum design to give all children access to the Science of Reading to change the odds for all children.

The Rollins Center, of the Atlanta Speech School, in some cases, may allow an instructor, facilitator, content editor or a subject matter expert or consultant with proprietary interests to conduct professional development activities at Rollins events, provided that appropriate disclosure of such interest is made. Disclosure of proprietary interest will be made on course material and at the beginning of the course/learning event, when applicable.